Head of Operations position at eCourier Limited presents an exciting opportunity to lead and enhance operational efficiency in a dynamic logistics environment. As the head-of-operations, you will be entrusted with steering the operational strategies, streamlining processes, and fostering a culture of excellence within the organization. Your leadership will be pivotal in driving the company’s growth trajectory and ensuring optimal performance across all facets of operations.
With a focus on strategic development, team leadership, and continuous improvement, this role is ideal for experienced professionals looking to make a significant impact. Your ability to analyze operational challenges, devise innovative solutions, and implement best practices will be instrumental in achieving our business objectives. Joining our team means embracing a culture of collaboration, creativity, and commitment to delivering exceptional service to our clients. If you’re ready to take on this rewarding challenge and contribute to shaping the future of logistics, we encourage you to apply and embark on this journey with us.
Additional Information:
| Job Date | 6 Jun 2024 |
| Job Type: | Head of Operations |
| Experience | 10 years |
| Category / Sector: | Private |
| Education: | Bachelor/Honors |
| Vacancy Location: | Dhaka |
| Organization: | eCourier Limited |
Job Responsibilities:
- Formulate and execute strategies that align with the company’s goals and objectives.
- Focus on enhancing company and delivery services.
- Manage daily operations, including dispatching, routing, and delivery processes.
- Ensure smooth and efficient operational workflows.
- Continuously monitor performance metrics to identify areas for improvement.
- Ensure operational efficiency and high levels of customer satisfaction.
- Develop and oversee the operations budget.
- Ensure financial efficiency and cost-effectiveness.
- Discover and implement improvements to enhance productivity.
- Strive for operational efficiency across all processes.
- Mentor and develop team members.
- Foster a culture of high performance and continuous improvement.
- Adhere to industry regulations, health and safety standards, and company policies.
- Maintain compliance in all operational activities.
- Work closely with other departments, senior management, and external partners.
- Drive operational success and ensure customer satisfaction.
- Recognize and address operational risks.
- Implement strategies to minimize disruptions and ensure business continuity.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field (Master’s degree preferred).
- Minimum of 5-7 years of experience in operations management, preferably in the courier or logistics industry.Proven track record of developing and implementing operational strategies.
- Strong financial acumen and experience in budget management.
- Knowledge of industry regulations and standards.
How to Apply for this Job:
- Update your resume to highlight relevant experience and qualifications.
- Write a compelling cover letter detailing your interest in the position and your alignment with the company’s goals.
- Include any certifications or additional documents that support your application.
- Email your resume, cover letter, and supporting documents to [[email protected]].
- Ensure the subject line of the email reads: “Application for Head of Operations – [Your Name]”.
- Visit the eCourier Limited careers page at [eCourier Careers Page URL].
- Complete the online application form and upload your resume and cover letter.
- After submitting your application, you may follow up with an email to confirm receipt and express continued interest in the position.
- Research eCourier Limited, its values, and its services.
- Be ready to discuss your experience and how it aligns with the job requirements.
What qualifications are required for the Head of Operations position?
A bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is required. A master’s degree is preferred. Additionally, candidates should have 5-7 years of experience in operations management, preferably in the courier or logistics industry.
What skills are essential for this role?
Key skills include leadership and team management, analytical and problem-solving abilities, organizational and time management skills, technical proficiency, and knowledge of compliance and risk management.
How do I apply for the position?
Prepare your resume and a cover letter. Email your application to [[email protected]] with the subject line “Application for Head of Operations – [Your Name]” or apply online via the eCourier Limited careers page.
What should I include in my cover letter?
Your cover letter should detail your interest in the position, highlight relevant experience, and demonstrate how your skills align with the company’s goals and objectives.
Can I follow up on my application?
Yes, you can follow up with an email to confirm receipt of your application and express your continued interest in the position.
What should I do to prepare for an interview?
Research eCourier Limited, understand its values and services, and be ready to discuss your experience and how it meets the job requirements.